faq

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Frequent Questions

1. What is RUPSAit?

RUPSAit is a digital IT agency offering SaaS software, SEO services, bulk messaging, chatbots, and skill development courses.

2. What services does RUPSAit provide?

We provide SEO, SaaS solutions, bulk messaging, chatbot integration, speed optimization, branding, and IT consultancy.

3. Does RUPSAit offer courses?

Yes, we offer professional courses for startups and skill development, including free courses for poor women.

4. How can I contact RUPSAit?

You can reach us via email at info@rupsa.net or visit our website www.rupsa.net.

5. Where is RUPSAit located?

We are based in Bangladesh, serving both local and international clients.

6. 💻 How do I purchase SaaS software from RUPSAit?

You must pay the full advance amount before accessing SaaS software.

7. Are courses refundable?

No, all courses are non‑refundable. Please check details and demos before purchase.

8. Do you provide demo access for courses?

Yes, we provide demos and detailed descriptions so you can review before buying.

9. Are the courses beginner‑friendly?

Yes, our courses are designed for startups and beginners to build practical skills.

10. Do you offer certificates after course completion?

Yes, participants receive certificates upon successful completion of paid courses.

11. 🛠️ How do I pay for services?

You must pay 70% advance and the remaining 30% before delivery.

12. Can I customize services?

Yes, services can be tailored to your business needs.

13. Do you provide Local SEO setup?

Yes, Local SEO and Google My Business setup are part of our packages.

14. Do you offer chatbot integration?

Yes, we provide WhatsApp and Facebook chatbot services for automation.

15. How does bulk messaging work?

We send messages to all inbox users at once, boosting engagement affordably.

16. 💳 What payment methods are accepted?

Payments can be made via Bkash or direct bank transfer.

17. What are your bank details?

Bank: United Commercial Bank Limited (UCB), Nikunja Branch
Account Name: RUPSA
Account No: 1512101000004850
Routing No: 245260184
Swift: UCBLBDDH

18. Do you accept international payments?

Yes, through direct bank transfer using Swift code.

19. Is partial payment allowed for SaaS or courses?

No, SaaS and courses require full advance payment.

20. Is payment confirmation required?

Yes, you must share payment proof for verification.

21. 🚫 Do you have a refund policy?

No refunds or returns are accepted for any product, service, or course.

22. Can I complain after purchase?

No complaints are accepted after purchase. Please review details before buying.

23. Do you provide terms and conditions?

Yes, our Terms & Conditions are available on the website.

24. Do you have a privacy policy?

Yes, we protect customer data responsibly.

25. Can I cancel a service midway?

No, once service is confirmed and advance paid, cancellation is not allowed.

26. 🌍 What is RUPSA Foundation?

RUPSA Foundation is our charity wing, funded by a portion of RUPSAit’s earnings.

27. Who benefits from RUPSA Foundation?

Poor women and underprivileged communities benefit through free skill development courses and charity projects.

28. Can I donate to RUPSA Foundation?

Yes, anyone can donate directly via www.rupsa.org/donate.rupsa-donate-qr

29. How does RUPSAit support women?

We provide free startup skill development courses to empower poor women.

30. Why does RUPSAit invest in charity?

We believe business success should give back to society and create equal opportunities.

31. 📧 How do I get updates about new services?

Subscribe to our newsletter or follow us on social media.

32. Can I collaborate with RUPSAit?

Yes, we welcome partnerships for projects, training, and social initiatives.

33. Do you provide international services?

Yes, our SaaS and IT solutions are available globally.

34. How do I know which package suits me?

Our team provides consultation to help you choose the right package.

35. Do you provide technical support?

Yes, we offer ongoing technical support for SaaS and IT services.

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